KYANITE | Spiral Knot Hoops
KYANITE | DETAILS
- Spiral Knot Hoops
- Material: 925 Sterling Silver
- Finishing: 18k Gold plating
- Zircon stone
Shipping & Returns
Shipping & Returns
How long will it take to receive my order?
Order processing takes 1-3 days, however delivery should take around 3- 5 days, depending on where you live. If you don’t receive your order 10 days after processing, please reach out to us through Instagram direct messages @kyanitejewelry, or email us at email@example.com
How can track my order?
Orders can be tracked directly through our website by clicking on your order under your account. You will also receive a trackable link on your email once your order has been shipped.
What is your cancellation policy?
We do not accept cancellations. If you face any concerns, please reach out to us through our Instagram directs or email us at firstname.lastname@example.org
Which countries do you deliver to?
We offer worldwide shipping. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Kyanite is not responsible for these charges if they are applied and are your responsibility as the customer.
Where are your products shipped from?
Though our products are manufactured and made in Istanbul, Turkey, our main office is in Abu Dhabi, United Arab Emirates, from which your orders will be shipped.
Do you except refunds or exchanges?
Refunds and exchanges are looked at on a case to case bases. Please reach out to us with your concerns through our Instagram directs @kyanitejewelry or email us at email@example.com
Created with the intention of being worn round the clock, everything you own from Kyanite is of high-quality, made of sterling silver 925 and pure 18k gold plated. Like all valuable items; these art pieces should be treated with great care.
- As water promotes oxidation, we recommend removing your jewelry before showering, washing your hands, and participating in sweat-inducing activities.
- Exposure to certain chemicals can compromise the integrity of your jewels, such as perfumes, harsh cleansers, chlorine, salt water, etc
- Mix a bit of gentle soap with lukewarm water and rub the item with a soft cloth. Make sure to dry your pieces thoroughly before storing them.
Important: gold-plated items require greater care. Restrain from rubbing too hard to avoid any damage.
- To bring back shine to your pieces, use the special silver-polishing cloth provided with your order to gain back that brand new sparkle!
- Exposure to air can cause jewelry to lose its shine after a long period of time. Therefore, we recommend keeping your jewelry in a sealed bag or pouch, such as the ones we provide you with once you purchase your jewelry.
Free Worldwide ShippingLearn More
All orders are processed within 1 to 3 business days (excluding UAE weekends and holidays) after receiving your order confirmation email.
Refund and Exchange policyLearn More
We have a 3-day Return & Exchange policy, which means you have 3 days after receiving your item to request a return.